Privacy policy

The purpose of this privacy policy (hereinafter the ‘Policy’) is to set out the rules governing the various personal data processing operations that may be carried out when you use our website accessible from the URL address: www.laurenvidal.com (hereinafter the ‘Site’).

As the party responsible for processing your Personal Data, THE OZ makes every effort to protect your privacy as much as possible when you visit the Site.

This Policy allows you to learn more about the origin and use of your Personal Data as well as your browsing information processed when visiting our Site.

For the purposes of this Policy, the expression " Personal Data ’ refers to any data which relates to you alone and enables you to be identified directly or indirectly, regardless of the Terminal you use.

The term ‘Terminal’ refers to the hardware equipment (computer, tablet, smartphone, telephone, etc.) that you use to consult and browse the Site.

The term "Regulations ’ refers to the regulations relating to personal data, and in particular to Regulation No. 2016/679, known as the General Data Protection Regulation, the French Data Protection Act No. 78-17 of 6 January 1978 and Act No. 2018-493 relating to the protection of personal data.

By using our Site, you declare that you accept the terms of this Policy in their entirety.

If you do not agree with any of these terms, you are free to stop using our Site.

We take great care to ensure that the confidentiality of your information is respected. In this respect, our commitments extend to all the services we offer and to all the terminals you use to access them.

This Confidentiality Policy is updated regularly. So that you can be properly informed of any significant changes in advance, we will warn you by means of notifications on the services concerned or by e-mail as the case may be.

The Site will always display the most recent version of this Privacy Policy.

  1. Protection of your personal data

In accordance with the Regulations, THE OZ lists all the data it processes in a data processing register which we make available to the CNIL.

All information that you may provide to THE OZ during your visits to the Site is strictly confidential. This information is necessary for the purpose of processing.

1.1 What Personal Data is collected and processed?

The information likely to be collected and processed is as follows:

- Identification and contact data: your first name, your surname, your date of birth, your gender, your postal address, your delivery address, your telephone number, your email address, your language and the country from which you interact with us;

- Financial and payment data: your bank details (please note that all payment transactions are encrypted by the receiving bank and that we do not store any bank card numbers), information about your purchases, orders, returns, etc...;

- Connection data (such as your login and password), geolocation data (only with your consent) and browsing data (if you use the ‘find a shop’ service, for example); and

- Personal preferences: this includes your cookie preferences.

When we ask you to enter your personal data to access a feature, certain data are mandatory fields as they are data we need to enable you to access this feature (for example, to deliver a parcel to you we need your postal address).

It is important that the personal information shared about you is correct and up to date. Please update your information if it changes.

We do not process any personal data that could be qualified as ‘sensitive’ (information concerning racial or ethnic origin, political, philosophical or religious opinions, trade union membership, health or sex life) within the meaning of the regulations relating to personal data.

In this respect, it should be noted that our Site is not intended for children and that we therefore do not process any data relating to children.

We undertake not to transfer your personal data to third parties, with the exceptions listed below in Article 1.3.

1.2. For what purposes is your Personal Data collected and processed?

The Personal Data listed above may be collected and processed for the following purposes:

  • To manage registration on our Site

To access certain features on our Site, you will need to register by creating an account; your data is therefore used to create the account. You may delete your account on our Site at any time.

  • Managing an order

The processing of your data is necessary to keep you informed of the status of your order, prepare your order, accept your payment, give you access to the after-sales service and manage your order returns.

  • Access to customer service

We process your data as part of our customer service in order to respond to your requests.

  • Improving our services

We process your browsing and purchase data for analysis and statistical purposes.This data enables us to analyse how you use our Site and to improve its ergonomics and quality.

  • Marketing

When you subscribe to our newsletter, we process your data in order to manage your subscription and send you targeted information by email or SMS according to your preferences. We may also contact you via push notifications if you subscribe to this service.

Processing for marketing purposes requires your consent. You may therefore unsubscribe from our communications at any time.

If you have given us your consent to receive our communications, whether via our newsletter or via push notifications, we may use the information you have provided for the following purposes:

- Sharing information about our events, products, services and current offers;

- Recommending certain products or services that may be of interest to you; and

- Customer research in order to better understand your expectations regarding the products and services offered by our Site.

1.3. Who receives your Personal Data?

In the course of using our Site, you may receive information from third parties with whom we collaborate in order to offer you certain services.This may include

- Financial institutions;

- Fraud detection and prevention entities;

- Logistics, transport and delivery services; and

- Marketing and advertising service providers.

The Personal Data collected from the Site is mainly processed by THE OZ's internal departments.

However, we may share your information with the third parties listed above in particular for the following reasons:

- to process payment in the case of financial institutions ;

- to deliver your order in the case of logistics, transport and delivery services;

- to check your credit and identity in the case of fraud detection and prevention entities; and

- to optimise your shopping experience on our Site in the case of service providers involved in marketing and advertising.

We ask third parties who receive your personal data to undertake to comply with the regulations relating to personal data. The third parties listed above may only use your personal information in accordance with our instructions and not for their own use.

Your connection and navigation data may also be transferred to Google Analytics.

THE OZ may also disclose your Personal Data in order to respond to an injunction from the legal authorities.

THE OZ does not transfer any of your Personal Data outside the European Union.

1.4.How long are your Personal Data kept?

We will keep your data for as long as you remain a customer but also for a period of ten (10) years following your last order in order to respond to any questions, complaints or to maintain any data necessary to meet legal, accounting or analysis requirements (article L.123-22 of the French Commercial Code).

We may also retain your data for research or statistical analysis, in which case it will be anonymised.

As part of a subscription to our newsletter, we will no longer contact you if you have not opened our newsletters for more than twelve (12) months.

Any changes to this Policy will be posted on this page and, where appropriate, notified to you by e-mail.
THE OZ may also retain your data for research or statistical analysis. As this data is then anonymised, no retention period is imposed by the Regulations insofar as it is no longer possible to ‘re-identify’ you at a later date.

1.5. Hosting of your Personal Data

Your Personal Data is hosted by CLARANET SAS with a capital of 5,332,300 euros, registered in the PARIS Trade and Companies Register under number 419 632 286 and whose registered office is located at 2, rue Bréguet - 75011 PARIS.

The servers on which your Personal Data is stored are located in Roissy.

In any event, THE OZ has implemented appropriate technical measures to maintain the security of your Personal Data.

1.6. What are your rights?

1.6.1. Consent

Your consent must be given clearly and unambiguously. This is why, when you agree to fill in the Site's contact form:

- the use that will be made of your Personal Data is explained to you;

- you must tick a box to confirm your consent and

- children under the age of 13 cannot give their consent.

1.6.2. Other rights

In accordance with the Regulations, you have the following rights with regard to your Personal Data:

- Right of access to data: this right allows you to receive a copy of the Personal Data that we hold about you;

- Right to rectification: this right allows you to request the correction of inaccurate or incomplete Personal Data concerning you;

- Right to the deletion of your Personal Data: this right gives you the possibility to ask us to delete your Personal Data if one of the legal grounds is fulfilled:

  • the Personal Data is no longer necessary for the purposes of the processing;
  • you have withdrawn your consent on which the processing is based;
  • you have objected to the processing by exercising your right to object;
  • the processing of your Personal Data is unlawful; or
  • your Personal Data must be erased by virtue of a legal obligation.

- The right to limit the processing of your Personal Data; this limitation of processing may be carried out when:

  • you dispute the accuracy of your Personal Data;
  • you do not object to the deletion of your Personal Data in the context of unlawful processing but demand that it be limited;
  • your Personal Data is no longer used by our services but its retention is only necessary for the establishment, exercise or defence of legal claims; or
  • you object to our use of your Personal Data by exercising your right to object.

- Right to the portability of your Personal Data: you may contact us so that we can provide you or another controller directly with your Personal Data in a structured, commonly used and machine-readable format;

- Right to object: you may contact us if

  • processing is carried out in the public interest or for our legitimate interests; you may object only on grounds relating to your situation; or
  • processing is carried out for the purposes of commercial canvassing; you may object at any time and without any explanation being given to us.

-Right to determine the fate of your Personal Data after your death (the e-Testament): one of the specific features of French regulations is that they allow you to send us your instructions concerning the way in which we will handle your Personal Data after your death. You can choose to have your Personal Data deleted or passed on to a close relative.

Regardless of the purpose or legal basis under which we process your data, you may therefore, at any time and at no cost, send us an e-mail to benefit from your rights at the following address: https: //www.laurenvidal.com/en/pages/contact

Or send us a letter to the following address

THE OZ - Lauren VIDAL - 1 Boulevard Victor - 75015 Paris

Please note, however, that we are not always able to respond favourably to your request for legal reasons, which we will bring to your attention, where appropriate, after receiving your request.

If you are registered on our Site, you can also modify your Personal Data from your account by logging in using your e-mail address and password.

In any event, we remind you that you have the right to lodge a complaint with the CNIL.

1.7 What are the legal grounds for processing?

We have legal grounds for processing your data which depend on how you interact with our Site.

When you purchase products from our Site, we collect and process your personal data in order to perform our contract with you. For example, we need your postal address to deliver your order or your bank details to process payment.

We also rely on other legal grounds, such as your legitimate interests. For example, we consider that it is in your interest that your identity cannot be used for fraudulent purposes, that our customer service staff have access to your order information in order to serve you better or that we can better understand your use of our Site in order to improve its ergonomics and the services we offer you.

Finally, in the case of the processing of Personal Data for the purpose of canvassing, the legal basis for such processing is your consent (see Article 1.6.1. above).

2.Internet browsing security

2.1 Integrity of your data on the Internet

The Site has appropriate security measures in place to prevent any loss, unauthorised use or access, modification or disclosure of your Personal Data.

All personal data collected is stored on secure servers. THE OZ has also implemented procedures to manage any breach of personal data.

2.2. Malicious use

We recommend that you only connect to secure networks, preferably private networks. Remain aware of the risks incurred on public wifi networks.

Independently of THE OZ to whom you have voluntarily transmitted your Personal Data and given the nature of the Internet network, other operators, without any link to THE OZ, are capable of capturing your Personal Data without your consent, in particular when you are browsing the Internet. Consequently, we recommend that you install anti-virus and anti-spyware software on your computer and update them regularly.

2.3. Spoofing/ Phishing

THE OZ will never solicit you by e-mail to obtain personal information.

If you receive an e-mail on behalf of THE OZ asking you to provide sensitive personal information (bank details, personal details, etc.), please do not reply and forward the e-mail to us so that we can take the necessary action.

You should only provide your account information once you have logged on to www.laurenvidal.com directly via your browser.

3.cookies policy

A cookie is a connection indicator, i.e. a text file likely to be recorded in a dedicated space on the hard disk of your Terminal when you consult an Internet site. A cookie enables its issuer to identify the Terminal in which it is stored, for the duration of the cookie's validity or storage.

When you visit the Website, information relating to the browsing of your Terminal (computer, tablet, smartphone, etc.) may be recorded via cookies installed on your Terminal, subject to the choices you have made concerning cookies and which you may modify at any time.

3.1. What is the purpose of the cookies issued on our Site?

Only the sender of a cookie is likely to read or modify the information contained therein.

When you connect to the Site, THE OZ may be required, subject to your choices, to install various cookies on your Terminal enabling it to recognise your Terminal's browser during the period of validity of the cookie concerned. The cookies we issue are used for the purposes described below.

The cookies we issue enable us to:

  • carry out studies and compile statistics and volumes of visits to and use of the various components of our Site (sections and content visited, routes taken), enabling THE OZ to improve the interest and ergonomics of its services;
  • to adapt the presentation of the Site to the display preferences of your Terminal (language used, display resolution, operating system used, etc.) during your visits to the Site, depending on the hardware and display or reading software that your Terminal has;
  • to store information relating to a form you have filled in on the Site (registration or access to your Member Area) or to products, services or information you have chosen on the Site (service subscribed to, etc.);
  • to allow you to access your Member Area, using identifiers or data that you have previously entered; and
  • to implement security measures, for example when you are asked to reconnect to content or a service after a certain period of time.

3.2. Your choices concerning cookies

You have several options for managing cookies. Any settings you make may affect your browsing on the Internet and your conditions of access to certain services requiring the use of cookies.

You can choose at any time to express and modify your wishes with regard to cookies, by the means described below.

In particular, you can configure your browser software so that cookies are stored on your Terminal or, conversely, so that they are rejected, either systematically or depending on the sender.

You can also configure your browser so that you are offered the option of accepting or rejecting cookies from time to time, before a cookie is likely to be stored on your Terminal. For more information, see ‘How to exercise your choices, depending on the browser you use’ in Article 4.2.3 below.

3.2.1 Agreement to cookies

The recording of a cookie on a Terminal is essentially subject to the will of the Terminal user, which the latter may express and modify at any time and free of charge through the choices offered to him by his browser software.

If you have accepted the storage of cookies in your Terminal in your browser software, the cookies integrated into the pages and content that you have consulted may be stored temporarily in a dedicated space in your Terminal. They will only be readable there by the sender.

3.2.2 Refusing cookies

If you refuse to save cookies on your Terminal, or if you delete those already saved, the quality of the services offered by the Site will not be impaired.

Nevertheless, you will no longer be able to benefit from a certain number of functionalities that may be necessary to navigate in certain areas of the Site. This would be the case if you attempted to access content or services that require you to be identified. This would also be the case if THE OZ - or its service providers - were unable to recognise, for technical compatibility purposes, the type of browser used by your Terminal, its language and display settings or the country from which your Terminal appears to be connected to the Internet.

Where applicable, THE OZ declines all responsibility for any consequences relating to the operation of its services resulting from the impossibility for it to record or consult the cookies necessary for their operation and which you may have refused or deleted.

Please note that certain cookies cannot be deleted insofar as they are strictly necessary for the technical operation of the Site.

3.2.3. How do you exercise your choices, depending on the browser you are using?

To manage cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will tell you how to modify your wishes with regard to cookies.

3.2.4 Deleting your cookies

You can delete all your cookies or just the ones you want. Deleting cookies does not prevent browsing or their reinstallation during browsing. This allows you to control your browser's cookie library at any given time. Technical cookies, which are necessary for browsing, will be reinstalled if you visit the Site again.

 

Below, we explain the procedure to follow depending on your browser.

Chrome

  • In the Chrome menu, select ‘Settings’.
  • Display the advanced settings
  • Go to the ‘Confidentiality’ section
  • Click on ‘Content settings’.
  • In the ‘Cookies’ section (first paragraph), click on ‘Cookies and site data’.
  • Find the cookies you want to delete and click OK. You can also choose to delete all your cookies.

Firefox

  • In the Firefox menu, go to ‘Tools’ and then ‘Options’.
  • On the ‘Privacy’ tab, click on ‘Show cookies’.
  • Find the cookies you want to delete and click on ‘Delete Cookies’.

Internet Explorer

Internet Explorer does not allow cookies to be managed on a case-by-case basis. To delete all your cookies :

  • Click on ‘Tools’ and then on ‘Internet Options’.
  • In the ‘General’ tab, under ‘Browsing History’, click on ‘Delete’.
  • Tick the ‘Cookies’ box and click ‘Delete’.

Safari

  • From the Safari menu, select ‘Preferences’.
  • In the window that opens, go to the ‘Security’ tab
  • Click on ‘Show cookies’.
  • In the window that opens, find and select the cookies you want to delete, and click on ‘Delete’.

3.2.5 Private browsing

The ‘Private Browsing’ mode, now offered by all browsers, allows you to browse the Internet without keeping a history of pages visited or downloads. As far as cookies are concerned, all those recorded during your browsing will be deleted when you close your browser. This is therefore not a solution for refusing cookies; however, their lifespan is limited to the duration of your browsing.

3.2.6 Deactivating third-party cookies

Deactivating third-party cookies means that you can only accept cookies placed by the Site, which you also have the option of deactivating, deleting or limiting.

Here is the procedure to follow, depending on your browser, if you wish to refuse third-party cookies:

Chrome

  • In the Chrome menu, select ‘Settings’.
  • Display the advanced settings
  • Go to the ‘Privacy’ section
  • Click on ‘Content settings
  • In the ‘Cookies’ section (first paragraph), tick the ‘Block cookies and data from third-party sites’ box
  • Save your changes by clicking ‘OK’.

Firefox

  • In the Firefox menu, go to ‘Tools’ and then ‘Options’.
  • On the ‘Privacy’ tab, tick the ‘Accept cookies’ box
  • For the ‘Accept third-party cookies’ setting, select ‘Never’.
  • Save your changes by clicking ‘OK’.

Internet Explorer

  • In the Internet Explorer menu, go to ‘Internet Options’.
  • In the ‘Confidentiality’ tab, click on the ‘Advanced’ button
  • Accept internal cookies, refuse third-party cookies
  • Save your changes by clicking ‘OK’.

Safari

  • Select ‘Preferences’ from the Safari menu
  • In the window that opens, go to the ‘Security’ tab
  • Under ‘Accept cookies’, select ‘Only from sites I visit’.

3.2.7 Your choices expressed online directly to us

If you do not wish :

  • us to collect data about your browsing,
  • for us to be able to identify the original special offer when you register via a special offer,

you can choose to deactivate all third-party cookies that are not essential for browsing the Site.

We will then record a cookie on your Terminal, the sole purpose of which will be to deactivate the deposit of these cookies on your computer.

This cookie will be valid for twelve (12) months.

Please note that a cookie is used to take your request into account. If you delete all the cookies stored on your Terminal (via your browser), THE OZ - or its service providers - will no longer know that you have chosen this option.