Shipping policy
Shipping
FRANCE
|
Delivery with signature Colissimo |
Delivery to post office Colissimo |
Pick-up point delivery Chronopost |
Delivery with signature Chronopost |
|---|---|---|---|
| 48h 9,90€ |
24h 6,95€ Free on orders above 100€ (valid only for French deliveries) |
24h 6,95€ Free on orders above 100€ (valid only for French deliveries) |
24h 14€ |
In the case of home delivery via Colissimo, you must present the QR code to the delivery person. You will receive the QR code link by email on the day the parcel is picked up and by text message on the morning of delivery.
EUROPE
| Chronopost Classic 48h | Chronopost Express 24h |
|---|---|
|
2 to 6 days after dispatch, depending on destination 16,90€ |
Major world economic centres: within 1 to 3 days of dispatch For the rest of the world: within 2 to 5 days of dispatch 19,90€ |
ETATS-UNIS/CANADA
|
DHL International 48h |
|
Within 48h after dispatch |
AUSTRALIE
|
DHL International 48h |
|
Within 48h after dispatch |
All the information are based on working days and it takes 48 hours of preparation for each delivery method.
Customs Duties and Import Taxes
For any order shipped outside the European Union or to a territory subject to customs formalities, customs duties, import taxes, local taxes or handling fees may be charged when the parcel arrives at its destination.
These charges are not included in the price of the items or in the delivery fees paid on the website. They are determined by the authorities of the destination country and remain payable by the recipient.
For deliveries made using DHL International, DHL may carry out the customs formalities, advance the duties and taxes on behalf of the recipient and then request payment before or at the time of delivery. The carrier may also charge its own administrative or customs clearance fees.
LAUREN VIDAL cannot determine the amount of these charges in advance. The Customer is advised to contact the customs authorities in their country for further information before placing an order.
Payment of the amounts requested by the customs authorities or by DHL is required for the parcel to clear customs and be delivered.
In the event of refusal to pay, the parcel may be returned to LAUREN VIDAL, abandoned or destroyed in accordance with the carrier’s procedures and the regulations of the destination country. The consequences of such refusal for the refund of the order are set out in the Return and Refund Policy.
